We recognise that our business is about people and building trusting relationships. Our clients are the ultimate judges of our services, so here is a selection of what they had to say!
“We would like to say a big thankyou to Franca and Diana and the entire team at Ham Kerr Property for the work that they did to sell our property in Mont Albert North. The result that was achieved surpassed our expectations in every way. Your team left no stone unturned in working towards our best interests. We will definitely recommend your services to others.”
“I would like to take this opportunity to thank your sales team for the tireless work that they did in order to sell my family home of 17 years in Balwyn North. The price that was achieved on auction day exceeded my expectations and my reserve price by $200,000, leaving us over the moon. Thank you for doing your absolute best and I will definitely be recommending you to my friends and family in the future.”
“A friend recommended Joe Falzon to me when I was in the process of preparing my father’s unit for sale and I have no hesitation in passing that recommendation on to anyone looking for an agent in the area. The situation of the unit’s sale was quite a complicated one, and Joe was at all times interested in and understanding of the circumstances. I have bought and sold many homes over the past 20 years with a variety of different agents and Joe was amongst the best of them at keeping me informed of progress with the marketing and with potential buyers, and on occasion he worked well into the night in what became a hectic campaign. He was always available on the phone and on email and he was always good for a chat and a laugh. He secured a fantastic price for the unit, much higher than I had hoped, enabling my father to spend the rest of his life free from financial concerns. I really enjoyed the experience of selling with Joe and if the opportunity presents I will definitely engage his services again.”
“We write to express our thanks to Joe Falzon and his team who recently assisted us in buying a property, and selling our property. We were so impressed with Joe that we chose him to sell our property based on the excellent and professional service we received from his as buyers. We feel with was a perfect choice as Joe was always accessible, patient and courteous in all his dealings with us, throughout our sales campaign. Most importantly we believe Joe worked tirelessly on our behalf in running all our inspections personally, following up every potential buyer and keeping us closely informed of the interest in our apartment from the Internet and after each opening. Joe also starred as an auctioneer, managing not only to sell the flat for well above what it passed in for on auction day with his brilliant negotiating skills. We are very appreciative of the great service we received from Joe, for getting us a good price, and for taking the strain out of the emotional experience of buying and selling property.”
“Hopefully this message finds you a little more relaxed after the frenetic pace of Saturday's open houses and auction. Congratulations to you and the team for achieving such an excellent result.
On a more personal note I am writing to thank you most sincerely for your professionalism in the conduct of the campaign for 16 Elaroo Avenue. From our first pre campaign meeting, through the entire process you kept me informed every step of the way, happily answering any queries, however insignificant, emailing regular updates and accommodating my concerns. As you are well aware, Unit 3 has been my home for 19 years and your kind and friendly manner kept me focused throughout this, for me, extremely distressing process and made the transition a lot less daunting. It has been an honour to have met you and I wish you all the best in, what I am sure will be, an extremely successful future.”
“I wanted to express my thanks for the efficient and friendly service that you and all the staff provided concerning the sale of the property. I hope you will be there when I next have another property to sell.”
“We just wanted to say thank you for your help and encouragement in the sale of our property. Thank you for your professional and friendly service.”
“Thank you for all the hard work, blood, sweat, tears and nagging that you have put in for us to shift that house! You really saved the day and our sanity.”
“Our sale has now been completed, we wish to commend the excellent service from the Ham Kerr Property team. They have made this sale easy and I feel that they have worked really hard to make it happen. We will be recommending to anyone we know who is selling their home in the future.”
A very belated thank you in the work that you, Michael and your staff did in bringing the sale around to a satisfactory conclusion, Whilst we really hated selling up, it does put some closure to what was once a very warm and friendly home. It always made me a little sad every time I had to go there. So again, thanks to all, from myself, my brother and sister .”
“Traci and I would like to take this opportunity to express our sincere appreciation to Joe Falzon for assisting us to achieve our aim of selling our property in Hawthorn. Beginning with your detailed and comprehensive marketing strategy which set you apart from other agents, through to the personal negotiations conducted on our behalf on auction day, you completely justified my faith in entrusting you with the sale of our apartment. In particular, I found the prompt and detailed feedback following each of the inspections extremely valuable. Your advice at all stages of the campaign highlighted your intimate knowledge and experience of the local market and we felt you were genuinely interested in achieving the best price possible on the day. Your enthusiasm and professionalism does you great credit and we would not hesitate to recommend your services to others should the opportunity arise.
Thank you and all the staff at Ham Kerr Property for helping me to sell my home. I am pleased to be able to say Ham Kerr Property did deliver the friendliness of a small firm as well as being professional, which was the service I was hoping for. I also appreciate the regular feedback throughout the marketing campaign. It was my pleasure to be working with you, many thanks.
I just wanted to say thank you to Ham Kerr Property for all your efforts in managing the lease and selling of my Richmond apartment. I have really appreciated the professional and low key approach used , in particular, the way you listened to what I wanted and then carried out my wishes. I have been extremely happy with how you managed the lease of the property and dealt with the issues throughout the lease with little or no involvement required from me. Finally I couldn’t have been happier with the sales result, particularly given that you were able to manage the sale process with the apartment fully tenanted the entire time, including the settlement period. Thank you once again.”